Report An Outage

4 Automated Ways to Report Power Outages


There are now 4 ways to report power outages.

1) Call 256-737-3201 or 800-242-1806

2) Online through your account at (registration required)

3) Text message (sign up required)

STEP 1 — To sign up: Text CECIN to 85700. Confirm your address, and save the 85700 phone number in your contact list for future use.

STEP 2 — To report a power outage: Text #OUT to 85700. Confirm your address, and your outage is registered in the co-op's outage management system.

* When signing up, you may receive a message that your phone number does not appear in Cullman EC's records. To add or update your cell phone number to your account information call 256-737-3200 and choose Option 3.

4) Through the live outage map. (authentication through Facebook, Google, or Twitter)

* Reports made directly on our social media accounts as posts, comments, or messages are not entered into the outage management system. 

For all other business, please Contact Us.