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Report An Outage

To report a power outage, please call 256-737-3201 or 800-242-1806.


Power Out? Send a text!

A new option for reporting a power outage is to text message.

STEP 1 — To sign up: Text CECIN to 85700. Confirm your address, and save the 85700 phone number in your contact list for future use.

STEP 2 — To report a power outage: Text #OUT to 85700. Confirm your address, and your outage is registered in the co-op's outage management system.

Account information and outage reporting are available 24 hours a day, seven days a week via the cooperative’s automated account information system. You may access the automated account information system at 256.737.3201. For all other business, please Contact Us.