smartPAY – Prepaid Electrical Service
- No Deposit
- No Late Fees
- No Monthly Bills
Traditionally, people receive a utility bill at the end of the month for all of the electricity they used in the past 30 days. pay-as-you-go works the other way. The program allows you to choose how much and how often you want to pay before you use the electricity.
Because you pay for electricity in advance, the smartPAY program does not require members to have a deposit, there are no monthly bills and no late fees.
The program also saves money! In similar programs across the country, smartPAY participants typically see a 10% to 12% reduction in their monthly electric bill.
What is prepay billing?
With prepay billing, you pay for electricity how and when you choose. Purchasing electricity before you use it allows you to control your budget and pay how much you want, when you want. And there are no security deposits or late fees. Instead of a monthly billing statement, your usage and balance are calculated daily. Track your usage by phone or online using smartVIEW with a Cullman EC online account.
How does it work?
What if my account runs out?
If funds in your account run out, your electrical service will be automatically disconnected. You can purchase more power 24 hours a day, 7 days a week online, by phone or by using one of Cullman EC’s payment kiosks at the Cullman or Addison offices. Your power will be restored within 30 minutes, and you won’t be charged a reconnection fee.