
Sprout Fiber Voice
Phone Feature Access Codes
Feature |
On |
Off |
Anonymous Call Rejection |
*77 |
*87 |
Call Forwarding - Always |
*72 |
*73 |
Call Return |
*69 |
|
Caller ID - Block Outbound (per call) |
*67 |
|
Clear Voice Message Indicator |
*99 |
|
Do Not Disturb |
*78 |
*79 |
Flash Call Hold |
*22 |
|
Last Number Redial |
*66 |
|
Speed Dial 8 |
*74 |
|
Voicemail |
*98 |
|
Online Voice Portal Features
Setting Up Online Voice Portal
Shortly before your phone service is installed, you will receive an email with information about setting up your Online Voice Portal.
-
• The email will come from newuser@sproutfibervoice.com
-
• The subject line will say "Your new VoIP services user profile has been created."
-
• It will provide your username and a temporary password. Your account name is Sprout Fiber.
** If you do not receive an email, check your Spam folder. If it is not there, call Cullman Electric Cooperative at 256-737-3200 and select option 5 for Sprout Fiber Internet and option 3 for tech support.
Using the Online User Portal App
-
• Log in with your username and password. Your Account Name is Sprout Fiber.
-
• Click on the blue User Portal Icon.
-
• You will see the online options in the top left under the Sprout logo.
They include: Voicemails, Call History, Faxes, Contact List, Setting & Devices.
Special Features
Under Settings & Devices, you can:
-
• Send your voicemails to an email
-
• Forward calls to a different number
Make sure you check the "Enable Call Forward" option to see the full list of options available.