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Water, Sanitation, and Dues

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Water, Sanitation, and Dues

Cullman Electric Cooperative has partnered with the water departments of Cullman County, Cullman City, and Arley to provide the billing services to the more than 19,000 water customers they serve. For those water customers who receive their electric service from Cullman EC, you have the convenience of paying both bills with one check, at one time, in one location. Pay Bill Online

To Start Or Stop Water Service:

Cullman County: to request a new meter install, establish a new water account, or discontinue a water account with the Cullman County Water Department, please visit our Eva Rd office or contact our member services department by calling 256-737-3200; however, due to the Cullman County Water Department policies, we cannot take applications for new service over the phone. Information about the current fees and rates for water service can be found on the Cullman County Water Department website. 

Cullman City: to request a new meter install with the Cullman City Water Department, please contact the Cullman City Water Department directly by calling 256-775-7210. To establish or discontinue a water account for existing Cullman City Water Department meters, please visit our Eva Rd office or contact our member services department by calling 256-737-3200.

Arley: to request a new meter install, establish a new water account, or discontinue a water account with the Arley Water Department, please contact the Arley Water directly by calling 205-387-0156 or visit their office at 6788 Co. Rd. 41, Arley, AL 35541.

There are several towns and municipalities that have their own water department services and billing including but not limited to Hanceville, Vinemont (VAW), Johnson Crossing, Walter, East Cullman, and Addison. Your water meter may list who provides your water service if you are unsure.  

To Report A Water Outage Or Leak or To Request A Line Locate:

Cullman Electric Cooperative does not service or maintain any water lines. If you need assistance with your water service, please contact the appropriate water department.

To Inquire About A Water Bill:

Cullman Electric Cooperative does not have the authority to make adjustments to water account balances. For questions regarding your water account bill, please contact the appropriate water department.

Water Department Phone Numbers:

Cullman City Water Department - 256-775-7210

Cullman County Water Department - 256-734-2900

Arley Water Department - 205-387-0156

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Main Office/Member Services
256-737-3200 or  800-242-1806

To Report a Power Outage
256-737-3201 or 800-242-1806

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Cullman (Main Office)
1749 Eva Road NE
Hours (Mon – Fri)
7:30 a.m. – 4 p.m.

Addison
31132 US Hwy 278
Hours (Mon – Fri)
7:30 a.m. – 12 p.m.
1 p.m. – 4 p.m.

 

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  • Sprout Fiber Internet
  • Account Services
    • Report Outages
    • Connect or Disconnect Services
    • Payment Options
    • smartPAY – Prepaid Electrical Service
    • Security Lighting
    • Right of Way Maintenance
    • Rates, Fees, and Regulations
    • Water, Sanitation, and Dues
    • Construction Forms
    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
    • Renewable Energy Options
    • Safety Resources
    • Alabama Living Magazine
    • Co-op Connections Discounts
    • H.U.G & Operation Share
    • New Member Information
  • Community Programs
    • Operation Round Up
    • College Scholarships
    • Youth Education Programs
    • Economic Development
  • Your Co-op
    • About Cullman EC
    • Board of Trustees
    • Careers and Employment
    • Annual Meeting
    • News and Events
    • Legal Information
    • Media and Brand Guide
    • Office Hours and Locations
    • Contact Us and FAQs