Cullman County: to request a new meter install, establish a new water account, or discontinue a water account with the Cullman County Water Department, please visit our Eva Rd office or contact our member services department by calling 256-737-3200; however, due to the Cullman County Water Department policies, we cannot take applications for new service over the phone. Information about the current fees and rates for water service can be found on the Cullman County Water Department website. 

Arley: to request a new meter install, establish a new water account, or discontinue a water account with the Arley Water Department, please contact the Arley Water directly by calling 205-387-0156 or visit their office at 6788 Co. Rd. 41, Arley, AL 35541.

There are several towns and municipalities that have their own water department services and billing including but not limited to Hanceville, City of Cullman, Vinemont (VAW), Johnson Crossing, Walter, East Cullman, and Addison. Your water meter may list who provides your water service if you are unsure.  

Cullman Electric Cooperative does not service or maintain any water lines. If you need assistance with your water service, please contact your water department. 

Cullman County Water Department - 256-734-2900

Arley Water Department - 205-387-0156

Cullman Electric Cooperative does not have the authority to make adjustments to water account balances. For questions regarding your water account bill, please contact the appropriate water department.

Cullman County Water Department - 256-734-2900

Arley Water Department - 205-387-0156

Cullman Electric Cooperative bills for four local Sanitation Departments. You must call them to request a garbage can, and we will automatically add it to your bill. 

Sanitation Department Phone Numbers:

Cullman County - 256-287-1142

Lawrence County - 256-974-2401

Morgan County - 256-773-3887

Winston County - 205-489-2909

If you have questions about your issued trash can, you will need to contact your sanitation department directly. Cullman Electric only provides the billing for the sanitation departments that serve our members. 

• •Cullman County - 256-287-1142

• •Winston County - 205-489-2909

• •Morgan County - 256-773-3887

• •Lawrence County - 256-974-2401

If you are having problems with your water account, you will need to contact your water department. Cullman Electric only provides the billing for Cullman County Water and Arley Water. 

• •Cullman County Water - 256-734-2900

• •Arley Water - 205-387-0156

If you have questions about your service, trash pick-up, or issued trash can, you will need to contact your sanitation department directly. Cullman Electric only provides the billing for the sanitation departments that serve our members. 

• •Cullman County - 256-287-1142

• •Winston County - 205-489-2909

• •Morgan County - 256-773-3887

• •Lawrence County - 256-974-2401

If you are having problems with your water account, you will need to contact your water department. Cullman Electric only provides the billing for Cullman County Water and Arley Water. 

• •Cullman County Water - 256-734-2900

• •Arley Water - 205-387-0156