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Payment Options

Payment Options

Cullman Electric Cooperative wants our members to have multiple payment options that are easy to use and flexible. We provide six different payment options. We also have alternative billing options. Learn more below to find the payment option and location that is best for you!

**If you are trying to pay your Sprout Fiber Internet bill, please visit https://cullmanec.com/sprout-payment-options. 

 

Telephone

Call 256-737-3200 or 1-800-242-1806, Option 2 to use the automated system for payment by credit card, debit card, or e-check.

 

 

Online Bill Pay

Cullman Electric Cooperative’s online payment system allows you to make a payment using your checking account or credit card.

Pay Online

Prepay 

SmartPAY is a prepaid, pay-as-you-go, electrical service. Learn more!

smartPAY

 

Automatic Draft

Paying your power bill has never been this easy. Have your monthly power bill automatically drafted from your credit card or from your checking account.

Bank Draft/Checking Form

Credit Card Draft Form

Paperless Billing

Receive notice of your monthly bill each by e-mail then view online. The co-op’s secure billing website keeps members safe from identity theft. Speak with a member services representative to sign up for paperless billing.

Members are responsible for keeping a current e-mail address on file with Cullman EC, and for paying their monthly bill if e-mail notification is not received. 

 

Kiosk

Kiosk payment machines are available 24 hours a day, 365 days a year at Cullman EC's main office on Eva Road and Cullman EC's Addison office. A kiosk is also located at Hopper's Family Market in Fairview and is available during the store's regular business hours.

Pay by Mail

With Payment Stub
Cullman Electric Cooperative
Attention: Payment Processing
PO Box 2303
Cullman, AL 35056

Without Payment Stub
Cullman Electric Cooperative
Attention: Payment Processing
PO Box 1168
Cullman, AL 35056

 

 

 

Levelized Billing 

Our levelized billing program allows us to average your monthly power bill based on your current month and previous 11 months of power use. Then we bill you for that average amount, so you pay approximately the same amount every month.

To be placed on levelized billing, your account must be current. Also, you must be in your current residence for one year before signing up for levelized billing for us to have 12 months of billing history to determine your monthly levelized billing amount.

To be placed on levelized billing, please email us at info@cullmanec.com or call us at 256-737-3200. 

In-Person or

Drive-Thru

Main Office
1749 Eva Road NE
Cullman, AL 35055
Hours of Operation: 7:30 AM to 4:00 PM Monday through Friday

Addison Branch
31132 US Hwy 278 West
Addison, AL 35541
Hours of Operation: 7:30 AM to 12:00 PM and 1:00 PM to 4:00 PM Monday through Friday

 

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Call Us

 

Main Office/Member Services
256-737-3200 or  800-242-1806

To Report a Power Outage
256-737-3201 or 800-242-1806

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Cullman (Main Office)
1749 Eva Road NE
Hours (Mon – Fri)
7:30 a.m. – 4 p.m.

Addison
31132 US Hwy 278
Hours (Mon – Fri)
7:30 a.m. – 12 p.m.
1 p.m. – 4 p.m.

 

check availability

  • Sprout Fiber Internet
    • Check Sprout Availability
    • Sprout Residential
    • Current Subscribers
    • Sprout Business
    • Sprout FAQs and Contact Us
    • Sprout Fiber Voice
  • Account Services
    • Report Outages
    • Connect or Disconnect Services
    • Payment Options
    • smartPAY – Prepaid Electrical Service
    • Security Lighting
    • Right of Way Maintenance
    • Rates, Fees, and Regulations
    • Water, Sanitation, and Bill Explanation Guide
    • Construction Forms
    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
    • Renewable Energy Options
    • Safety Resources
    • Alabama Living Magazine
    • H.U.G & Utility Bill Assistance Organizations
    • Co-op Connections Discounts
    • New Member Information
    • Electric Vehicles
  • Community Programs
    • Operation Round Up
    • College Scholarships
    • Youth Education Programs
    • Economic Development
  • Your Co-op
    • About Cullman EC
    • Board of Trustees
    • Careers and Employment
    • Annual Meeting
    • News and Events
    • Legal Information
    • Office Hours and Locations
    • Media and Brand Guide
    • Contact Us and FAQs

 

Employee Login

©2023 Cullman Electric Cooperative. All Rights Reserved.

  • Sprout Fiber Internet
    • Check Sprout Availability
    • Current Subscribers
    • Sprout Residential
    • Sprout Business
    • Sprout FAQs and Contact Us
    • Sprout Fiber Voice
  • Account Services
    • Report Outages
    • Connect or Disconnect Services
    • Payment Options
    • smartPAY – Prepaid Electrical Service
    • Security Lighting
    • Right of Way Maintenance
    • Rates, Fees, and Regulations
    • Water, Sanitation, and Bill Explanation Guide
    • Construction Forms
    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
    • Renewable Energy Options
    • Safety Resources
    • Alabama Living Magazine
    • Co-op Connections Discounts
    • H.U.G & Utility Bill Assistance Organizations
    • New Member Information
    • Electric Vehicles
  • Community Programs
    • Operation Round Up
    • College Scholarships
    • Youth Education Programs
    • Economic Development
  • Your Co-op
    • About Cullman EC
    • Board of Trustees
    • Careers and Employment
    • Annual Meeting
    • News and Events
    • Legal Information
    • Media and Brand Guide
    • Office Hours and Locations
    • Contact Us and FAQs