Skip to main content
Home
Pay Bill Quick Link Pay My Bill
Report Outages Quick Link Report Outages
Contact Us Quick Link Contact Us
Sprout Fiber Internet Sprout Fiber Internet
Menu
  • Sprout Fiber Internet
    • Check Sprout Availability
    • Current Subscribers
    • Sprout Residential
    • Sprout Business
    • Sprout FAQs and Contact Us
    • Sprout Fiber Voice
  • Account Services
    • Report Outages
    • Connect or Disconnect Services
    • Payment Options
    • smartPAY – Prepaid Electrical Service
    • Security Lighting
    • Right of Way Maintenance
    • Rates, Fees, and Regulations
    • Water, Sanitation, and Bill Explanation Guide
    • Construction Forms
    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
    • Renewable Energy Options
    • Safety Resources
    • Alabama Living Magazine
    • Co-op Connections Discounts
    • H.U.G & Utility Bill Assistance Organizations
    • New Member Information
    • Electric Vehicles
  • Community Programs
    • Operation Round Up
    • College Scholarships
    • Youth Education Programs
    • Economic Development
  • Your Co-op
    • About Cullman EC
    • Board of Trustees
    • Careers and Employment
    • Annual Meeting
    • News and Events
    • Legal Information
    • Media and Brand Guide
    • Office Hours and Locations
    • Contact Us and FAQs

Report Outages

4 Ways to Report a Power Outage

phone icon

Call 

small_green_line.png

 

256-737-3201 or 800-242-1806

 

map icon

Outage Map

small_green_line.png

 

Login with Facebook, Google, or Twitter. 

View Map Here

text message icon

Text 

small_green_line.png

 

Text #OUT to 85700. Confirm your address, and your outage is registered in the co-op's outage management system.

 

    laptop icon

    Online

    small_green_line.png

     

    Through your online Cullman EC account: 

    Report Outages Online

    Other Outage Reporting Information 

    **If you are experiencing a Sprout Fiber Internet Outage, please call 256-737-3200 Option 5 for Sprout, Option 3 for Technical Support. **

    To sign up for text message outage reporting: 

    • •  STEP 1 — To sign up: Text CECIN to 85700. Confirm your address, and save the 85700 phone number in your contact list for future use.

    • •  STEP 2 — To report a power outage: Text #OUT to 85700. Confirm your address, and your outage is registered in the co-op's outage management system.

    • •  When signing up, you may receive a message that your phone number does not appear in Cullman EC's records. To add or update your cell phone number to your account information call 256-737-3200 and choose Option 3.

    Outages and Social Media:

    • •  Reports made directly on our social media accounts as posts, comments, or messages are not entered into the outage management system. 

    For all other business, please Contact Us.

     

    Back to Top

    CullmanEC White Logo

    Connect with your Co-op

    Call Us

     

    Main Office/Member Services
    256-737-3200 or  800-242-1806

    To Report a Power Outage
    256-737-3201 or 800-242-1806

    Contact Us

    Sprout Contact Us

    Visit Us

     

    Cullman (Main Office)
    1749 Eva Road NE
    Hours (Mon – Fri)
    7:30 a.m. – 4 p.m.

    Addison
    31132 US Hwy 278
    Hours (Mon – Fri)
    7:30 a.m. – 12 p.m.
    1 p.m. – 4 p.m.

     

    check availability

    • Sprout Fiber Internet
      • Check Sprout Availability
      • Sprout Residential
      • Current Subscribers
      • Sprout Business
      • Sprout FAQs and Contact Us
      • Sprout Fiber Voice
    • Account Services
      • Report Outages
      • Connect or Disconnect Services
      • Payment Options
      • smartPAY – Prepaid Electrical Service
      • Security Lighting
      • Right of Way Maintenance
      • Rates, Fees, and Regulations
      • Water, Sanitation, and Bill Explanation Guide
      • Construction Forms
      • Industrial and Commercial Members
    • Member Benefits
      • SmartVIEW - Energy Tracker
      • Energy and Money Savings Programs
      • Renewable Energy Options
      • Safety Resources
      • Alabama Living Magazine
      • H.U.G & Utility Bill Assistance Organizations
      • Co-op Connections Discounts
      • New Member Information
      • Electric Vehicles
    • Community Programs
      • Operation Round Up
      • College Scholarships
      • Youth Education Programs
      • Economic Development
    • Your Co-op
      • About Cullman EC
      • Board of Trustees
      • Careers and Employment
      • Annual Meeting
      • News and Events
      • Legal Information
      • Office Hours and Locations
      • Media and Brand Guide
      • Contact Us and FAQs

     

    Employee Login

    ©2023 Cullman Electric Cooperative. All Rights Reserved.

    • Sprout Fiber Internet
      • Check Sprout Availability
      • Current Subscribers
      • Sprout Residential
      • Sprout Business
      • Sprout FAQs and Contact Us
      • Sprout Fiber Voice
    • Account Services
      • Report Outages
      • Connect or Disconnect Services
      • Payment Options
      • smartPAY – Prepaid Electrical Service
      • Security Lighting
      • Right of Way Maintenance
      • Rates, Fees, and Regulations
      • Water, Sanitation, and Bill Explanation Guide
      • Construction Forms
      • Industrial and Commercial Members
    • Member Benefits
      • SmartVIEW - Energy Tracker
      • Energy and Money Savings Programs
      • Renewable Energy Options
      • Safety Resources
      • Alabama Living Magazine
      • Co-op Connections Discounts
      • H.U.G & Utility Bill Assistance Organizations
      • New Member Information
      • Electric Vehicles
    • Community Programs
      • Operation Round Up
      • College Scholarships
      • Youth Education Programs
      • Economic Development
    • Your Co-op
      • About Cullman EC
      • Board of Trustees
      • Careers and Employment
      • Annual Meeting
      • News and Events
      • Legal Information
      • Media and Brand Guide
      • Office Hours and Locations
      • Contact Us and FAQs