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Report Outages

  • Search Your Address and Complete an Interest Form Here

 Four Ways to Report Outages

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Call 

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256-737-3201 or 800-242-1806

 

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Outage Map

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Login with Facebook, Google, or Twitter. 

View Map Here

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Text 

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Text #OUT to 85700. Confirm your address, and your outage is registered in the co-op's outage management system.

 

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Online

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Through your online Cullman EC account: 

Report Outages Online

Other Outage Reporting Information 

To sign up for text message outage reporting: 

  • •  STEP 1 — To sign up: Text CECIN to 85700. Confirm your address, and save the 85700 phone number in your contact list for future use.

  • •  STEP 2 — To report a power outage: Text #OUT to 85700. Confirm your address, and your outage is registered in the co-op's outage management system.

  • •  When signing up, you may receive a message that your phone number does not appear in Cullman EC's records. To add or update your cell phone number to your account information call 256-737-3200 and choose Option 3.

Outages and Social Media:

  • •  Reports made directly on our social media accounts as posts, comments, or messages are not entered into the outage management system. 

For all other business, please Contact Us.

 

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Connect with your Co-op

Call Us

 

Main Office/Member Services
256-737-3200 or  800-242-1806

To Report a Power Outage
256-737-3201 or 800-242-1806

Contact Us

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Visit Us

 

Cullman (Main Office)
1749 Eva Road NE
Hours (Mon – Fri)
7:30 a.m. – 4 p.m.

Addison
31132 US Hwy 278
Hours (Mon – Fri)
7:30 a.m. – 12 p.m.
1 p.m. – 4 p.m.

 

Main navigation

  • Sprout Fiber Internet
  • Account Services
    • Report Outages
    • Connect or Disconnect Services
    • Payment Options
    • smartPAY – Prepaid Electrical Service
    • Security Lighting
    • Right of Way Maintenance
    • Rates, Fees, and Regulations
    • Water, Sanitation, and Dues
    • Construction Forms
    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
    • Renewable Energy Options
    • Safety Resources
    • Alabama Living Magazine
    • H.U.G & Operation Share
    • New Member Information
  • Community Programs
    • Operation Round Up
    • College Scholarships
    • Youth Education Programs
    • Economic Development
    • Co-op Connections Discounts
  • Your Co-op
    • About Cullman EC
    • Board of Trustees
    • Careers and Employment
    • Annual Meeting
    • News and Events
    • Legal Information
    • Office Hours and Locations
    • Media and Brand Guide
    • Contact Us and FAQs

 

Employee Login

©2021 Cullman Electric Cooperative. All Rights Reserved.

  • Sprout Fiber Internet
  • Account Services
    • Report Outages
    • Connect or Disconnect Services
    • Payment Options
    • smartPAY – Prepaid Electrical Service
    • Security Lighting
    • Right of Way Maintenance
    • Rates, Fees, and Regulations
    • Water, Sanitation, and Dues
    • Construction Forms
    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
    • Renewable Energy Options
    • Safety Resources
    • Alabama Living Magazine
    • Co-op Connections Discounts
    • H.U.G & Operation Share
    • New Member Information
  • Community Programs
    • Operation Round Up
    • College Scholarships
    • Youth Education Programs
    • Economic Development
  • Your Co-op
    • About Cullman EC
    • Board of Trustees
    • Careers and Employment
    • Annual Meeting
    • News and Events
    • Legal Information
    • Media and Brand Guide
    • Office Hours and Locations
    • Contact Us and FAQs