Call
Outage Map
Log in with Facebook, Google, or Twitter.
Text
Text #OUT to 256-737-3200. Confirm your address, and your outage is registered in the co-op's outage management system.
Online
Log in through your Cullman EC account.
Experiencing a Sprout Fiber Internet Outage? Call 256-737-3200 or click here.
Other Outage Reporting Information
To sign up for text message outage reporting:
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STEP 1 — To sign up: Text CECIN to 256-737-3200. Confirm your address and save the 256-737-3200 phone number in your contact list for future use.
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STEP 2 — To report a power outage: Text #OUT to 256-737-3200. Confirm your address and your outage will be registered in the co-op's outage management system.
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When signing up, you may receive a message that your phone number does not appear in Cullman EC's records. To add or update your cell phone number to your account information, call 256-737-3200 and choose Option 3.
Outages and Social Media:
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Reports made directly on our social media accounts as posts, comments, or messages are not entered into the outage management system.
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For large outages, we post outage updates on our Facebook page when we can.
