Report a Power Outage

Experiencing a power outage? Report it quickly and easily by using the below methods. The faster you report, the sooner our crews can assess the situation and restore your power.

Outage Map

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Log in with Facebook, Google, or Twitter. 

View Map

Text

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Text #OUT to 85700. Confirm your address, and your outage is registered in the co-op's outage management system.

Experiencing a Sprout Fiber Internet Outage?  Call 256-737-3200 or click here. 

Other Outage Reporting Information 

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To sign up for text message outage reporting: 

  • STEP 1 — To sign up: Text CECIN to 85700. Confirm your address and save the 85700 phone number in your contact list for future use.

  • STEP 2 — To report a power outage: Text #OUT to 85700. Confirm your address and your outage will be registered in the co-op's outage management system.

  • When signing up, you may receive a message that your phone number does not appear in Cullman EC's records. To add or update your cell phone number to your account information call 256-737-3200 and choose Option 3.

Outages and Social Media:

  • Reports made directly on our social media accounts as posts, comments, or messages are not entered into the outage management system. 

  • For large outages, we post outage updates on our Facebook page when we can. 

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