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New Member Information

Welcome to the Cullman Electric Cooperative Family! 

  • We are happy you are here! Being a member of Cullman Electric Cooperative is about more than electricity.  It’s about family! Started by community members for community members, Cullman Electric Cooperative has been providing energy to our rural area for generations. Below, you can find all the need-to-know information as a Cullman Electric Cooperative member. 

 

  • 7 Cooperative Principles

co-op_prin.jpg

Click here to learn more about the 7 Cooperative Principles


 

 

Online Account

To set up your online account, you will need:

  • ● Account Number

  • ● Statement ID

  • ● Email Address

If you do not have one of these or use SMART pay, send us an email at info@cullmanec.com.

Click here to set up your online account

Learn more about paperless billing

 

Switch to paperless billing.

 


 

Cullman Electric App

CEC app

 


 

  • How to Report an OutageCopy%20of%20Copy%20of%20outage2.jpg

  • 1. Call

  • •  256-737-3201 or 800-242-1806

  •  

  • 2. Online (registration required)

  • •  Through your account at www.billing.cullmanec.com 

  •  

  • 3. Text message (sign up required)

  • •  STEP 1 — To sign up: Text CECIN to 85700. 

  • •  STEP 2 — To report a power outage: Text #OUT to 85700. 

  •  

  • 4. Live outage map (authentication through Facebook, Google, or Twitter)

  • •  Reports made directly on our social media accounts as posts, comments, or messages are not entered into the outage management system. 

  •  


  •  

Bill Explanation Guide

You just received your first Cullman Electric bill. You are wondering, what does all this mean? Find the answers to all of your CEC bill questions with our Bill Explanation Guide. 

 

Bill Explanation Guide

Sample Electric Bill

 

Payment Options

Payment Options

Learn more about the best payment option for you!


Money Savings and Energy Efficency

money20savings_0.png

 


Community Support

Operation Round Up

Education Programs

Service and Donations

Scholarships

Imagination Library

Touch-A-Truck


  • Sprout Fiber Internetsprout_stacked.jpg

  • Cullman Electric has launched Sprout Fiber Internet to connect its electric system to a world-class fiber-optic network. This means better electric service for Cullman Electric members, but it also means members will be able to receive this life-changing technology. Cullman Electric is still building out the fiber-optic network to all Cullman EC members but plans to reach everyone by 2030

  • Learn more about Sprout Fiber Internet!

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Connect with your Co-op

Call Us

 

Main Office/Member Services
256-737-3200 or  800-242-1806

To Report a Power Outage
256-737-3201 or 800-242-1806

Contact Us

Sprout Contact Us

Visit Us

 

Cullman (Main Office)
1749 Eva Road NE
Hours (Mon – Fri)
7:30 a.m. – 4 p.m.

Addison
31132 US Hwy 278
Hours (Mon – Fri)
7:30 a.m. – 12 p.m.
1 p.m. – 4 p.m.

 

check availability

  • Sprout Fiber Internet
    • Check Sprout Availability
    • Sprout Residential
    • Current Subscribers
    • Sprout Business
    • Sprout FAQs and Contact Us
    • Sprout Fiber Voice
  • Account Services
    • Report Outages
    • Connect or Disconnect Services
    • Payment Options
    • smartPAY – Prepaid Electrical Service
    • Security Lighting
    • Right of Way Maintenance
    • Rates, Fees, and Regulations
    • Water, Sanitation, and Bill Explanation Guide
    • Construction Forms
    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
    • Renewable Energy Options
    • Safety Resources
    • Alabama Living Magazine
    • H.U.G & Utility Bill Assistance Organizations
    • Co-op Connections Discounts
    • New Member Information
    • Electric Vehicles
  • Community Programs
    • Operation Round Up
    • College Scholarships
    • Youth Education Programs
    • Economic Development
  • Your Co-op
    • About Cullman EC
    • Board of Trustees
    • Careers and Employment
    • Annual Meeting
    • News and Events
    • Legal Information
    • Office Hours and Locations
    • Media and Brand Guide
    • Contact Us and FAQs

 

Employee Login

©2023 Cullman Electric Cooperative. All Rights Reserved.

  • Sprout Fiber Internet
    • Check Sprout Availability
    • Current Subscribers
    • Sprout Residential
    • Sprout Business
    • Sprout FAQs and Contact Us
    • Sprout Fiber Voice
  • Account Services
    • Report Outages
    • Connect or Disconnect Services
    • Payment Options
    • smartPAY – Prepaid Electrical Service
    • Security Lighting
    • Right of Way Maintenance
    • Rates, Fees, and Regulations
    • Water, Sanitation, and Bill Explanation Guide
    • Construction Forms
    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
    • Renewable Energy Options
    • Safety Resources
    • Alabama Living Magazine
    • Co-op Connections Discounts
    • H.U.G & Utility Bill Assistance Organizations
    • New Member Information
    • Electric Vehicles
  • Community Programs
    • Operation Round Up
    • College Scholarships
    • Youth Education Programs
    • Economic Development
  • Your Co-op
    • About Cullman EC
    • Board of Trustees
    • Careers and Employment
    • Annual Meeting
    • News and Events
    • Legal Information
    • Media and Brand Guide
    • Office Hours and Locations
    • Contact Us and FAQs