March 3 - 5, 2023- Storm Outage Information

Outage 3/5/2023:

UPDATE 5 PM:

Everyone has been working hard to tackle those remaining outages. Power has been restored to an additional 150 members. We now have 760 members without power and 73 remaining outages.

If you get a phone call or text message that your power has been restored, and it is still off, please report it again using one of our outage reporting options at https://cullmanec.com/report-outages.

We are working to restore power, but due to a large number of individual outages, many areas will not have power restored until sometime today or tomorrow. It is impossible to say for sure when a specific location will be restored. The most updated and recent information is what is updated on our social media. You can view our progress 24/7 using our live outage map at https://outages.cullmanec.com/.

UPDATE 2 PM:

Huge thank you to everyone's hard work in making so much progress over the past hour and a half. Power has been restored to an additional 800 members! There are still 909 members without power and 102 remaining outages.

If you get a phone call or text message that your power has been restored, and it is still off, please report it again using one of our outage reporting options at https://cullmanec.com/report-outages.

We are working to restore power, but due to a large number of individual outages, many areas will not have power restored until sometime today or tomorrow. It is impossible to say for sure when a specific location will be restored. The most updated and recent information is what is updated on our social media. You can view our progress 24/7 using our live outage map at https://outages.cullmanec.com/.

UPDATE 12:30 PM:

Right-of-way teams, those assessing the outages, line crews, dispatchers, and administrative personnel have all been hard at work. An additional 200 members have power restored. There are still 1700 members without power and 112 remaining outages.

We are extremely thankful for everyone's patience and understanding, as everyone works as hard and quickly as possible to restore power to our members.

UPDATE 10:30 AM:

Crews have been hard at work this morning and have restored power to over 500 members and resolved over 30 outages.

There are still 1,900 members without power and 130 outages.

We know everyone is frustrated having to go this long without power, and we are so sorry for the inconvenience. We ask for your patience and understanding. However, our crews and our teams are working as hard and quickly as possible to restore power.

If you are experiencing an outage and it is not showing up on the live outage map, please report it using one of the options found at https://cullmanec.com/report-outages.

If you want to monitor our progress, please view our live outage map at https://outages.cullmanec.com.

UPDATE 7:30 AM:

Crews have worked through the night to restore power to an additional 200 members. There are still around 2,400 members without power and 167 outages.

Crews are working to restore power, but due to a large number of individual outages, many areas will not have power restored until later today and into tomorrow. It is impossible to say for sure when a specific location will be restored. The most updated and recent information is what is updated on our social media. You can view our progress 24/7 using our live outage map at https://outages.cullmanec.com/.

Outage 3/4/2023:

Update 11 PM:

There are approximately 2,600 members without power and 178 outages. Crews will continue to work through the night. We will provide an update with more information in the morning.

Update 8:30 PM:

Power has been restored to an additional 1,000 members. There are approximately 2,600 members without power and a total of 182 outages.

One thing that is taking so long with the remaining outages is that as damage is being assessed larger outages are actually 5 to 6 smaller outages, which is why as the number of members without power decreases we are still seeing a high number of individual outages.

For every single outage, the damage has to be assessed and the cause has to be determined so that the appropriate materials and crews can be dispatched. For most of these outages, a right-of-way crew has to remove any limbs, trees, or debris before work can begin. With so many outages, it just takes a long time to assess each outage. It is a long process, and it takes time, but crews are working as quickly as possible.

Update 5:30 PM:

Power has been restored to approximately 1,200 members. There are still 3,700 members without power and a total of 182 outages.

We thank everyone for their patience, as everyone is working as quickly as possible to restore power. We have over 150 men out in the field working, as well as over 30 administrative employees in the office working to help make things run as quickly as possible.

You can monitor outages 24/7 using our live outage map at https://outages.cullmanec.com/.

Update 1:30 PM:

Power has been restored to an additional 1,500 members. There are still around 5000 members without power and just over 188 outages. We have added some additional photos of damage in the comments.

Some people are getting messages that power has been restored when it is not. If this is the case, just make sure you report your outage using one of the options found at https://cullmanec.com/report-outages.

UPDATE 10:30 AM:

Currently, we have around 7,000 members without power and a total of 202 outages. After crews have assessed the extensive damage, we expect to restore power to approximately 3,500 members today. This means some members may not have power until tomorrow.

We thank everyone for their patience, as everyone is working as quickly as possible to restore power. We have over 150 men out in the field working, as well as over 30 administrative employees in the office working to help make things run as quickly as possible.

You can monitor outages 24/7 using our live outage map at https://outages.cullmanec.com/.

If you need to report an outage, please use one of the options found at https://cullmanec.com/report-outages

If you need information about getting through until power gets restored to you, please visit https://cullmanec.com/getting-through-until-power-gets...

UPDATE 8 AM:

Crews worked hard yesterday and through the night and have restored power to an additional 1,000 members overnight. We now have around 8,000 members without power and 199 remaining outages.

Additional crews from out of state are here this morning to help our guys get power restored.

They are working to restore power as quickly as possible, but due to a large number of individual outages, many areas will not have power restored until sometime this weekend. It is impossible to say for sure when a specific location will be restored. The most updated and recent information is what is updated on our social media. You can view our progress 24/7 using our live outage map at https://outages.cullmanec.com/.

Outage 03/03/2023:

UPDATE 11:45 PM:

Our guys are continuing to work hard and have restored power to around 1,500 additional members. We now have just over 9,000 members without power. Crews will be working through the night to restore power.

Update 8 PM:

Our guys have been hard at work! They have restored power to 7,000 members in two hours. We now have just over 10,000 members without power.

Linemen are working to restore power, but due to a large number of individual outages, many areas will not have power restored until sometime this weekend. It is impossible to say for sure when a specific location will be restored. We will do our best to keep everyone informed about the progress. You can monitor progress 24/7 using the live outage map at https://outages.cullmanec.com/.

For information about perishable food, visit https://www.foodsafety.gov/food-safety-charts/food-safety-during-power-….

To report an outage, visit, https://cullmanec.com/report-outages

More photos will be provided in the comments.

UPDATE 6 PM:

There are still over 17000 members without power and a total of 193 outages. Co-op linemen are working to restore power, but due to a large number of individual outages, many areas will not have power restored until sometime this weekend. It is impossible to say for sure when a specific location will be restored. We will do our best to keep everyone informed about the progress. You can monitor progress 24/7 using the live outage map at https://outages.cullmanec.com/.

We know many of you have perishable foods you are worried about. You can read about steps you can take at https://cullmanec.com/getting-through-until-power-gets-restored-you, or you can visit https://www.foodsafety.gov/food-safety-charts/food-safety-during-power-… for specific information about food safety.

UPDATE 5 PM

We have 17313 members without power and a total of 206 outages. Co-op linemen are working to restore power this afternoon and into tonight, but due to a large number of individual outages, many areas will not have power restored until sometime this weekend. It is impossible to say for sure when a specific location will be restored. We will do our best to keep everyone informed about the progress.

You can view the live outage map 24/7 at outages.cullmanec.com.

UPDATE 3 PM:

The storm system that moved through the area earlier today did extensive damage across the Cullman Electric Cooperative system. As of 2:30 p.m., approximately 20,000 co-op members are without power due to approximately 200 separate power outages,and approximately 1,700 Sprout subscribers are without internet service. We are still receiving damage reports, and our operations team is continuing to assess the damage to our system.

Co-op linemen are already working to restore power this afternoon and into tonight, but due to a large number of individual outages, many areas will not have power restored until sometime this weekend. It is impossible to say for sure when a specific location will be restored. We will do our best to keep everyone informed about the progress.

We know dozens of poles have been broken, and we anticipate more will be found. We have seven crews from contractors, along with multiple crews from Cullman Power Board, that are already helping or will be later today. There are multiple right-of-way contract crews en route from out of state that will be here tomorrow morning and focus on clean-up and tree removal, which will help speed up the power restoration process.

Co-op linemen and Sprout teams are already working to restore power this afternoon and into tonight, but due to a large number of individual outages, many areas will not have power restored until sometime this weekend. It is impossible to say for sure when a specific location will be restored. We will do our best to keep everyone informed about the progress.

Our #1 request to our members this afternoon is please STAY AWAY FROM DOWNED POWER LINES. Always assume a power line on the ground is still energized, and contact the co-op to report the location.

View the Live Outage Map at https://outages.cullmanec.com/

 

UPDATE 1 PM:

Currently, we have 18,969 members without power and a total of 190 outages. We have numerous reports of lines and trees down and are beginning to assess the damage. We will post our next update after an assessment of our system is complete, and we have more information about the next restoration steps.

We have called in multiple contractors to help us in the processes, and we will do our best to provide as much information and updates as possible once the system has been assessed for damage.

We will not respond to outage reports on social media. However, we will be sure to provide updates about the restoration process as information becomes available.

If you need to report an outage, please use one of our options at https://cullmanec.com/report-outages.